Delivery Policy

At Sellsmatic, we provide digital services only. This Delivery Policy explains how and when our services are delivered after an order is placed on sellsmatic.com.

Nature of Delivery

All services offered by Sellsmatic are delivered digitally. We do not ship physical products. Delivery may include website access credentials, files, documentation, or confirmation of completed work, depending on the service purchased.

Service Start Time

Work begins after full payment is received and all required information has been provided by the customer. Any delays caused by missing details, late responses, or incomplete instructions may affect the delivery timeline.

Estimated Delivery Time

Delivery times are provided on each service page and are estimates only. Typical delivery ranges between 5 and 9 business days, depending on the complexity of the project. These timelines may be extended if additional revisions or scope changes are requested.

Delivery Method

Completed services are delivered via email, secure download links, or direct access to the customer’s platform or website. It is the customer’s responsibility to ensure that the provided contact details are correct and accessible.

Revisions and Final Delivery

Revisions are handled according to the service description. Final delivery occurs once the service meets the agreed requirements and is approved by the customer or deemed complete after reasonable review time.

Non-Delivery Issues

If you do not receive your service within the estimated timeframe, please contact us immediately. We will review the issue and take appropriate action to ensure delivery.

Time Zone Consideration

Our delivery timelines are calculated in business days and may be affected by weekends, public holidays, or time zone differences.

Refunds Related to Delivery

Refunds are not guaranteed once work has started. If a delivery issue occurs due to our error and cannot be resolved, refund eligibility will be evaluated on a case-by-case basis.

Contact Information

If you have any questions regarding this Delivery Policy, please contact us:

Sellsmatic
Email: contact@sellsmatic.com
Address: 11 Keppoch Street, Cardiff, CF24 3JS, United Kingdom
Phone Number: +44 7853 789861
Opening Hours: Available 24/7